30-DAY SATISFACTION GUARANTEE

If you are unsatisfied with your Intake or purchase from Intake Breathing Technology, LLC (Intake Breathing). for any reason, you have thirty (30) days from the date of purchase to request a refund.

The 30 Day Money Back Guarantee applies to the Intake Sport Kit, Intake Replacement Bands, non-membership Intake Breathing Tab Refill packs, Intake Magnetic Applicators, and Intake Travel Cases.

Purchases made through an Intake Membership (tab subscription) are non-refundable, but Intake Memberships (tab subscriptions) can be cancelled or paused at any time by contacting info@intakebreathing.com. Changes and/or cancellations to a Membership must be made at least 72 hours prior to the next billing date to avoid being charged. Changes and/or cancellations made less than 72 hours prior to the next billing date are subject to regular billing.

If you receive a damaged Membership (tab subscription) order and would like replacement goods, please contact info@intakebreathing.com.

To qualify for a replacement or refund for any non-membership product(s), all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, contact: support@intakebreathing.com
  2. The order number of your Intake or purchase must be verified by Intake Breathing for date of purchase. The order number can be found in the following locations:
  • On the order confirmation email sent upon completion of checkout.
  • On the shipping confirmation email sent upon shipping fulfillment.
  • On the packing slip included with order upon shipment.
  • If none of the above are available please contact customer support at: support@intakebreathing.com
  • Once an Intake or purchase has been submitted to Intake Breathing. for RMA request, that product will no longer qualify for any other guarantee or warranty.
  • Returned Product must be in good physical condition (not physically broken or damaged) and in original packaging. [The use of tabs and prep wipes is exempt from this policy. You can try the product]
  • All accessories originally included with your Product must be included with your return. [The use of tabs and prep wipes is exempt from this policy. You can try the product]
  • The Product must be shipped with an Intake Breathing 30-Day Satisfaction Guarantee RMA shipping label.
  • If you receive a refund, the cost of return shipping may be deducted from your refund.

GUARANTEE TERMS & CONDITIONS:

Shipping and handling charges are not refundable unless Intake Breathing determines that: (1) the charges requested are legitimate and reasonable; and (2) the Product is inoperable and/or fails to operate substantially in accordance with the accompanying documentation through no fault of the original purchaser or through no fault of a third person, including the limitations and/or disqualifying actions expressed in the Intake Breathing 1-Year Limited Warranty.

If you return Product to Intake Breathing (a) without an RMA request or (b) without all parts included(see tab & prep wipe exception) in the original package or (c) without the Intake Breathing RMA shipping label; Intake Breathing retains the right to either refuse delivery of such return or refuse replacement or refund.

Refunds will be processed and paid within two (2) weeks of Intake Breathing receipt and verification of return product.

In certain cases, Intake will grant a refund without requiring a return of the product. In this event, if the consumer accepts the refund but continues to purchase supplementary products, Intake may refuse further purchase and shipment. For instance, if a customer accepts a refund for an Intake Kit, yet continues to purchase breathing tab refills or additional products that suggest continued use of the refunded item, Intake may refuse to continue service. To continue using an Intake Kit after receiving a refund, the customer must repurchase the kit at the original price at which it was purchased.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee we will receive the returned item(s).

sizing

Sizes That Fit Every Nose

Here’s how it works—

Our kits come in three sizes: Small, Medium, and Large. Each kit has two bands, slightly varied in size, like this:

Band size is determined by the width of the bottom of your nose. The size chart allows you to measure from the widest part of one nostril to the other.

Print the size chart here.

If you do not have a printer (or it always seems to be out of ink like ours) don't worry. You can use the millimeter side of a ruler to determine your size range.


HOW TO PICK YOUR SIZE


FURTHER INSTRUCTIONS

Here's examples of how the size guide should look when you're using it.

The square highlighted in blue shows the size that the user should pick based on the sizing chart.

Commonly Asked Questions

Most of the product questions we receive are about sizing, both from people looking to try the band for the first time and those who have already tested out a few different sizes. Whether you're about to place your first order, or you've already received your kit in the mail, here are answers to the questions we most frequently receive. Have a concern that's not addressed below? Contact us here and we'll come up with a solution.

WHY DO THE KITS COME WITH TWO DIFFERENTLY SIZED BANDS?

Based on feedback we’ve gotten from our test phase users, we’ve learned a couple things. One is that most people can fit comfortably within a range of sizes, and like to try out at least two before deciding which works best for them. Something else we’ve noticed is that many of our users prefer to have two different sizes for different activities: one for exercise and one for sleeping, or one for their gym routine and another to wear under goggles or a faceplate. Plus, sometimes it’s just nice to have an extra option. Variety is the spice of life, as they say.

I'M WEARING THE BAND WITH OTHER GEAR, LIKE CYCLING GLASSES OR GOGGLES. WILL THIS AFFECT THE SIZE I NEED?

If you’re wearing Intake for high-impact activity, or in a sport that requires goggles or a faceplate, we recommend sizing down. A smaller size band will create less pull on the adhesive tabs, making the band more likely to stay put. Of course, your mileage may vary, so we recommend trying out both sizes in your kit to see which is the best fit for you. For use of Intake with sun glasses, there should be no need to change your size from whichever you feel is most comfortable.

I'LL LIKELY BE USING THE KIT ONLY FOR SLEEP, OR LOW-IMPACT EXERCISE. WHICH SIZE WOULD BE BEST FOR ME?

If you’ll primarily be using Intake for sleep or lower-impact activities (for instance, a moderate gym set), we recommend choosing your normal size or even sizing up—the larger sized bands are less convex, meaning they’ll pull your nostrils open wider and allow greater airflow. However, this also means they’ll pull harder on the adhesive tabs, meaning you’ll potentially get less run time out of the tabs. You will learn quickly if your skin takes well to the adhesive and you are able to use a larger size, or if your skin prefers the use of a size that is more "perfect" for your nose. If you'll just be using the bands for sleep, it's best to opt for a slightly larger size first to ensure you have access to the most airflow.

HOW DO I USE THE SIZE CHART?

Follow the directions above to ensure you've sized the chart correctly upon printing. Once you've got your chart in your hands and the size tabs cut and folded, place your nose inside the tabs to see which offers the best fit. The right size should fit your nose with a tiny bit of wiggle room--you should be able to feel the edges of the paper lightly graze your nose on either side. The fit shouldn't be snug, nor should you be able to rest your nose in the paper tab without feeling the edge of the paper on either side.

I JUST RECEIVED MY KIT, BUT I DON'T KNOW IF I ORDERED THE RIGHT SIZE. HOW CAN I TELL?

The proper size Intake Band should create a significant difference in airflow while not exerting too much force on the tabs. Most first-time users, including those who have no trouble breathing through their nose normally, are surprised by the increase in airflow Intake creates. Though this isn't an exact science, a good rule of thumb is that if you're not surprised by how clearly you can breathe, your band is likely too small. Conversely, if your band feels uncomfortable, or your tabs peel off despite proper application, your band is likely too big.

I USED THE SIZE CHART, BUT THE SIZE I ORDERED STILL DOESN'T SEEM TO FIT. HELP!

We get it--sizing can be tricky! If you haven't already, we recommend taking each band in your kit for a full test run--give both sizes a full training day or night of sleep, and see how they wear. The proper size often seems too big at first (if you hold it up to your nose without applying it to the tabs, there should be around 3mm to 1/4 inch of space on either side). As long as the band doesn't pull up the tabs before you're ready to remove them, it should be the right size for you. If the band is too small, you'll find that it doesn't open your nostrils wide enough to feel a noticeable difference. If you've used the size chart and given both bands a trial run, contact us at info@intakebreathing.com and we'll ship you an alternate size. No need to return your current bands, simply give them to a friend or recycle them.