Delivery and Returns
30-DAY SATISFACTION GUARANTEE
If you are unsatisfied with your Intake or purchase from Intake Breathing Technology, LLC (Intake Breathing). for any reason, you have thirty (30) days from the date of purchase to request a refund.
To qualify for a replacement or refund, all the following conditions must be met:
- A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, contact: email@example.com
- The order number of your Intake or purchase must be verified by Intake Breathing for date of purchase. The order number can be found in the following locations:
- On the order confirmation email sent upon completion of checkout.
- On the shipping confirmation email sent upon shipping fulfilment.
- On the packing slip included with order upon shipment.
- If none of the above are available please contact customer support at: firstname.lastname@example.org
- Once an Intake or purchase has been submitted to Intake Breathing. for RMA request, that product will no longer qualify for any other guarantee or warranty.
- Returned Product must be in good physical condition (not physically broken or damaged) and in original packaging. [The use of tabs and prep wipes is exempt from this policy. You can try the product]
- All accessories originally included with your Product must be included with your return. [The use of tabs and prep wipes is exempt from this policy. You can try the product]
- The Product must be shipped with an Intake Breathing 30-Day Satisfaction Guarantee RMA shipping label.
- If you receive a refund, the cost of return shipping may be deducted from your refund.
GUARANTEE TERMS & CONDITIONS:
Shipping and handling charges are not refundable unless Intake Breathing determines that: (1) the charges requested are legitimate and reasonable; and (2) the Product is inoperable and/or fails to operate substantially in accordance with the accompanying documentation through no fault of the original purchaser or through no fault of a third person, including the limitations and/or disqualifying actions expressed in the Intake Breathing 1-Year Limited Warranty.
If you return Product to Intake Breathing (a) without an RMA request or (b) without all parts included(see tab & prep wipe exception) in the original package or (c) without the Intake Breathing RMA shipping label; Intake Breathing retains the right to either refuse delivery of such return or refuse replacement or refund.
Refunds will be processed and paid within two (2) weeks of Intake Breathing receipt and verification of return product.
we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee we will receive the returned item(s).